FREQUENTLY ASKED QUESTION

Frequently Asked Questions

1. What is Utakalp?
Utakalp is a sustainable fashion brand that offers timeless clothing made from natural fabrics like cotton. We focus on comfort, conscious living, and ethical production.

2. Where do you ship?
We currently ship across India. Shipping charges and delivery times vary by location and will be shown at checkout.

3. How long does delivery take?

• Within India: 7-10 business days.
  

4. Do you accept returns or exchanges?
Yes! Returns and exchanges are accepted. If your preferred size or color isn’t available for exchange, we will issue a credit note for future use.

5. Are your clothes true to size?
Yes, our garments are designed to be true to size. You can refer to our Size Guide on each product page for accurate measurements.

6. What fabrics do you use?
We use natural, breathable fabrics, primarily cotton, to ensure comfort and sustainability. All our materials are responsibly sourced.

7. How do I care for Utakalp clothing?
For best results, hand wash or machine wash on a gentle cycle with mild detergent. Avoid harsh chemicals to preserve the fabric and color.

8. Is your packaging eco-friendly?
Yes! Our packaging is plastic-free and biodegradable, staying true to our commitment to the environment.

9. Can I cancel or modify my order?
Orders can be modified or cancelled within 12 hours of placing them. After that, we begin processing and may not be able to make changes.

10. How can I contact you?
Feel free to reach out via email at utakalp2025@gmail.com or WhatsApp at 918591255768